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Spa Etiquette
Reservations
Reservations
A major credit card will be obtained to reserve your scheduled appointment.
Please be advised as service costs may change without notice.
Cancellations
Cancellations
If you are unable to make your appointment please call the spa at least 24 hours prior to your scheduled time.
All appointments missed or cancelled less than 24 hours in advance will be charged the full value of the scheduled service.
Children​
Children​
We at Bella Mano love children! Unfortunately, we are unable to provide child care. For their safety and courtesy of all our guests we ask that you make alternate arrangements while visiting us.
Returns
Returns
Returns are accepted within
14 days of purchase for product credit. Product must NOT be opened. Any opened product will not be accepted for return.
Methods of Payment
Methods of Payment
We accept all major credit cards and cash. No personal or business checks will be accepted.
Gratuities are not accepted on credit cards.
Gift Cards
Gift Cards
Gift Cards may be redeemed for services provided or retail purchases. Gift Cards must be presented for redemption. Gift Cards are equivilant to cash, Bella Mano is NOT responsible for lost or stolen gift cards.
Electronic Devices
Electronic Devices
As a courtesy to all our guests we ask that all electronic devices be turned to silent upon entering our spa.
Arrival
Arrival
While we understand that circumstances can arise, we will always do our best to accommodate. If an unforeseen occurrence should cause our guests to be late please understand that we will only be able to provide the scheduled service with the time remaining upon arrival. Full cost of the scheduled service will be charged.
Scheduling
Scheduling
We work together as a team and understand that not every technician can accommodate your schedule. Please feel free to schedule with one of our other team members.
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